NDIS Home Support & Cleaning Services in Newcastle

Practical, respectful domestic support that helps NDIS participants live safely, comfortably, and independently in their own homes.

Who We Support

Helping Hands Domestics provides everyday practical, respectful home support for NDIS participants across Newcastle, Lake Macquarie, and surrounding suburbs. We work with:

  • Self-Managed Participants
  • Plan-Managed Participants
  • NDIA Plan Managers
  • Support Coordinators
  • Families and Carers

Our Approach to NDIS Support

Choice & Control

Your NDIS plan, your choices. We follow your goals, respect your routines and preferences, and ensure you always feel comfortable and in control of the support you receive.

Safety First

Your wellbeing and home safety are our top priority. Our staff follow safe work practices, hold current insurance, and treat your home with the care and respect it deserves.

Trauma-Informed Practice

We deliver support with patience, sensitivity, and without judgement. You set the pace, and we adapt to your needs and maintain a safe, calm environment at all times.

NDIS Cleaning & Domestic Support Services

NDIS support cleaning in Newcastle

Support Cleaning

Gentle, supportive house cleaning tailored to your individual needs and sensory preferences.

  • Kitchen & bathroom
  • General rooms
  • Floors
  • Tidy-up support
  • Sensory-safe environment
Home organisation support in Newcastle

Home Organisation Support

Practical support to reduce overwhelm and create calm, functional living spaces. Includes sorting, decluttering, and basic pantry or cupboard organisation.

Laundry and linen support

Laundry & Linen Support

Washing, drying, folding, and linen rotation, all delivered with dignity and respect for your personal preferences.

Light home tasks and errands

Light Home Tasks & Errands

Everyday domestic tasks that help you stay organised and supported in your own home, from light errands to maintaining household routines.

Progressive clean catchup support

Progressive Clean (Catchup Support)

A structured, step-by-step cleaning program for participants who need extra support to gradually restore their home to a comfortable standard.

How We Work With You

1

You Choose Your Support

Your NDIS plan guides everything. We follow your goals, respect your preferences, and tailor support to the life you want to live.

2

Clear, Consistent Communication

You’ll always know who’s coming, what’s included, and when to expect us. Clear, honest communication at every stage.

3

Trained, Insured, Professional Staff

Every team member completes NDIS inductions, privacy training, and safe work procedures. We’re fully insured and committed to professional standards.

4

Privacy & Confidentiality

Your personal information and home environment are treated with the highest level of care, discretion, and confidentiality.

Why NDIS Participants in Newcastle Choose Helping Hands

  • Warm, respectful & non-judgmental support
  • Boutique, personalised service
  • Reliable, consistent staff
  • Clear communication
  • Flexible scheduling
  • Transparent pricing
  • Strong relationships with Plan Managers & Support Coordinators

Referral Pathways

Participants & Families

If you’d like support, we are here to help. Get in touch and we’ll walk you through the process, answer your questions, and match you with the right support.

Request Support

Plan Managers & Support Coordinators

Referring is easy. Use our online referral form.

Email: hhdomestics25@gmail.com
Phone: 0480 397 617

Make a Referral

Service Areas

Helping Hands Domestics currently provides NDIS cleaning and domestic support across the Newcastle LGA and North West suburbs of Lake Macquarie. We’re actively expanding our coverage area, so contact us to check availability in your suburb.

Check Your Area

NDIS Documentation & Compliance

We provide all required NDIS documentation, including:

  • Service Agreements
  • Schedule of Support
  • Consent Forms
  • Invoices
  • Progress Notes
  • Incident Reports
  • Access Requirements & Forms
  • Cleaning Scope Documents
  • Insurance Certificates (on request)

Start Your NDIS Home Support Today

Helping Hands Domestics makes it easy to access practical, respectful in-home support. Request a service or make a referral. We’re here to help.